elizabeth care Services

Elizabeth Care is an alternative to nursing homes, group homes and long term faciliies, designed to help people live their best lives at home or new housing after long term hospital care. Through Elizabeth Care services, members are able to access the health care and support they need—and still have the independence they want. Each member of the Elizabeth Care Program receives an individualized care plan that covers all medically necessary services, including the services listed below. 

Daily/Weekly Visits can include:

  • “Rise and shine” service − Helping the client out of bed, get dressed, and get ready for the day in this 2-hour morning service
  • “Tuck in” service − Helping the client with end-of-day activities in this 2-hour evening service
  • Bath visits − Weekly visits to help the client take a shower/bath
  • Personal care – Assisting with daily living activities including basic hygiene
  • Check-in/medication – Checking on the client to ensure he or she is comfortable and safe and is taking the appropriate medication for the day
  • Errands and appointments – Taking the client to doctor appointments
  • Nighttime supervision – Sleeping over in a room in the client’s home and intervening in case the client needs help
  • Post-operative care – Providing short-term daily or 24-hour care immediately after the client is released from the hospital
  • Respite care – Giving family members a break (typically, this is four hours a day or one full day each week)
  • Assisted living care − Providing one-on-one care for seniors living in an assisted living community

CARE MANAGEMENT SERVICES

Sometimes clients have complex health needs that require special care management. In these instances, Health People assigns a registered nurse to oversee the client’s care. While managing care, our RN often will coordinate with a hospital, multiple doctors, and a physical therapist. Our RN will schedule appointments, accompany the client to medical appointments, and handle all details associated with the client’s health care.

Care Management services include:

  • Coordinate communication among doctors, physical therapists, attorneys and trust officers, and family members
  • Review and manage medication
  • Assess Medicare and insurance benefits
  • Facilitate resources and services
  • Step in as the single point of contact for the client’s care management

transportation

You have enough things to consider when it comes to your loved one’s health other than how you’ll get to his or her medical appointments. Senior LIFE takes care of that concern by providing dependable, safe senior transportation.

We will provide transportation to our members:

  • To and from the Senior LIFE Center
  • To and from all medical appointments coordinated by the care team
  • Emergency medical transportation

Senior LIFE takes care of members by providing dependable, safe, through-the-door transportation. 

VoiceFriend

We can all use reminders sometimes. That’s why Senior LIFE offers VoiceFriend. This free automated telephone message service is available to all Senior LIFE members.Through VoiceFriend, members can receive personalized messages or reminders at specific times of the day, chosen by members and their caregivers. These messages can remind members to take medications or notify them of upcoming physician appointments, among other things. Messages are customized to a member’s personal needs—and may feature the familiar voice of a caregiver or a system-generated voice. When the telephone rings, the member will hear a pre-recorded message.


Home care provided the old fashioned way


Relationships. That’s what makes our one-on-one care so special for clients and so rewarding for caregivers. At BAYADA, we take the time to learn about you, your interests, habits, preferences, and more to determine which caregiver not only has the skills and experience to meet your needs, but who would be a great fit personally. For many clients, their caregivers become like family, and that makes all the difference.

How can you provide the best care for your elderly parents? This question can be fraught with so much anxiety, but our stringent 9-step hiring process lets you breathe easy.

Thanks to our extraordinarily in-depth screening process, only the top 10 of all caregivers who apply to Health People are hired. Our careful process ensures every one of our caregivers is skilled, licensed, competent, honest, trustworthy, and a truly caring individual.

Our 9-step hiring process ensures quality caregivers

  1. Pre-qualification – We screen all potential candidates on the telephone to determine their experience level, credentials, and licensing, and we discuss their reasons for seeking employment with Health People. We schedule qualified candidates for a 3-hour appointment for a preliminary interview and initial testing.
  2. Application – Candidates must complete our detailed application. This allows us to carefully review past employment, education, professional and personal references, and state license documents.
  3. Competency testing – Candidates must pass our 1-hour Professional Competen written exam, created exclusively for Health People. Unique in the home health care industry, this exam tests a variety of professional caregiving, intellectual, and language skills. Most candidates fail to meet our competency standards and are screened out of our hiring process at this point.
  4. In-depth 3-hour interview – Our recruiters conduct in-depth interviews with candidates to assess their reasons for becoming and remaining professional caregivers. We delve into their past work experience to identify skills learned, accomplishments met, and overall career goals. We learn a great deal about each candidate during this in-depth interview.
  5. Behavior-based interview scenarios – Next, we present candidates with a variety of real-life scenarios and, based on their prior experience, ask them to discuss how they have handled such situations. Unique in the home health care industry, these interview scenarios help us determine candidates’ motivation, willingness and ability to learn new skills, an their work, educational, and life goals. Through this process, we can distinguish between candidates who are simply looking for work and those who have a passion for elder care and understand how to deal with clients’ frailties with compassion.
  6. Skills laboratory exam – Successful candidates return for a 4-hour Hands-On Skills Lab. Here, an experienced nurse individually tests candidates in actual, physical demonstrations of their professional skills in senior care: ambulation, body mechanics, physical care, and more. Included in this process is another level of interviewing by the nurse to reaffirm issues or characteristics revealed in earlier steps of the screening process.
  7. Documentation procedures – Immediately following the skills lab, candidates receive training on proper charting. This important topic is communicated through training and testing to ensure all caregivers understand proper and legal documentation procedures. Since each client requires individualized care, following and charting a specific care plan is essential to job performance and to our clients’ comfort and happiness.
  8. Background investigation – After successfully completing this entire process – and if Health People team members unanimously concur – we ask our private investigation firm to conduct extensive reference checking and a criminal background investigation. This in-depth process reveals any criminal history in the past 10 years, nationwide.
  9. Orientation – Caregivers who successfully pass our stringent interviewing, testing, and background investigation are welcomed to Health People with a complete orientation. At this point, we are thoroughly confident in our caregivers’ skills and abilities, and we begin looking for the right client match.

LET’S do this together